Articles Linked Don’t Display Thumbnails / Images
48

Getting Unknown Image Error for png image in og image. Earlier this was not an issue and the same image was working perfectly. Today suddenly all images started getting this error.

Rojus
Chiesta circa 8 mesi fa
Johnny

Same problem in Denmark, but only with pages with that uses YouTube Thumbnails. Therefor I testet with a random video from YouTube via Facebook scraper tool, and found that og image worked fine yesterday, but when re-scraped now og:image fails.

19 settembre alle ore 03:25
Ekkanit

Same here in Thailand

19 settembre alle ore 03:27
Risposta selezionata
1

We have the same problem.

19 settembre alle ore 03:12
Jakob
1

same here in italy

19 settembre alle ore 03:32
Alessandro
1

We also have the same issue

19 settembre alle ore 03:33
Sumesh
1

In Poland it's the same...

19 settembre alle ore 03:43
Patryk
1

Same in Portugal

19 settembre alle ore 04:07
Victor S.
Victor S.

It seems to be solved. Not retroactively, but all today's publications have the image.

20 settembre alle ore 02:23
1

Same

19 settembre alle ore 04:10
Vincent
1

Same here in Italy since 10-15 hours ago.

19 settembre alle ore 04:11
Filippo
1

Same here in Québec, Canada.

19 settembre alle ore 04:36
Maxime
1

Same here, following the issue from Spain.

19 settembre alle ore 04:36
Juan
1

Same here! Are you using CloudFlare too?

19 settembre alle ore 05:16
Luis
1

Same here, Denmark Usually works fine but not today. Also OGP - thumbnails works fine in Teams

19 settembre alle ore 05:23
Yukio
1

Same in Ukraine

19 settembre alle ore 05:26
Maxim
1

Same problem in Greece

19 settembre alle ore 05:29
Vasilis
1

Same here in Hong Kong

19 settembre alle ore 05:35
Kwan
1

Are you using litespeed cache plugin? If so, try disable guest optimization and purge all. Check whether the image came out in share debugger. Mine work fine

19 settembre alle ore 05:48
Muhammad
Andreas

No litespeed in joomla.

19 settembre alle ore 05:52
1

Same Poland.

19 settembre alle ore 06:13
Łukasz
1

Same in Türkiye... I even tried replacing the image, even deleting it. Neither worked. What a shame! I am having a similar issue on twitter as well.

19 settembre alle ore 06:34
Cirak
Patryk

For me, for example, Twitter works without any problems :P

19 settembre alle ore 06:50
1

Same problem in Cyprus...

19 settembre alle ore 06:44
Πέτρος
1

Same in Catalonia, it's been 16 hours already

19 settembre alle ore 07:01
Marc
1

same her ein Berlin!

19 settembre alle ore 07:05
Marcel
1

Same here (India). This started happening for me today. I am getting my websites default image and the debugger is saying unknown error.

19 settembre alle ore 07:34
Rajdip
1

some error in my sites here in argentina

19 settembre alle ore 13:04
Maxi
1

Problem seems to be solved for me, in France !

20 settembre alle ore 00:52
Punto
1

Seems like it is solved. My problem is gone. Nice to see fb support being so supportive and responsive lol

20 settembre alle ore 01:04
Yukio
2

The same here in Brazil

19 settembre alle ore 07:24
Via Pública
2

FB has now fixed it. My website displays normal thumbnails

19 settembre alle ore 19:00
Myosotis
3

Same here, in Montenegro

19 settembre alle ore 04:07
Tomislav
3

I am getting the same - if a web page has og:image defined then the Facebook Debugging tool is reporting:

Provided og:image URL, xxxxx encountered an unknown error.

I have tried this for multiple pages all with publicly accessible images defined in og:image and each with the recommended dimensions.

19 settembre alle ore 04:56
Simon
Kevin

Same problem.

19 settembre alle ore 04:57
Lukas

I am having the exact same problem on two of my sites

19 settembre alle ore 05:00
3

It doesn't work here (Germany) either. How long does it usually take for Facebook to solve a problem like this?

19 settembre alle ore 05:42
Andreas
3

Now it works!

19 settembre alle ore 13:09
Andreas
4

For anyone having this same issue, we just solved it (not the best way, but is a temp fix until meta solve this bug), the scrapper will retrieve the first image inside the

tag (or at least is what we think), so we just put the url used in the og:image meta tag in the and voila, the scrapper loads the image (still shows the error btw). Example: ....

I repeat, is not the best way to solve this problem, because the browser will load an extra image on dom load, but at least fix this issue temporarily. Hope this help.

19 settembre alle ore 09:02
Nelson
6

Same here, in Spain!

19 settembre alle ore 03:00
Thomas
8

Same here

19 settembre alle ore 02:42
Kaz
8

Same here !

19 settembre alle ore 02:49
Punto
Punto

When I try to share an article, of any website, the image doesn't appear.

However, in debugging mode, the link to the image is clearly indicated on the og:image tag.

But the image doesn't appears once article shared !

19 settembre alle ore 02:56
Juan

Same in Spain

19 settembre alle ore 05:22
11

Same here, in Italy

19 settembre alle ore 02:59
Ludovico