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- Question
Getting Unknown Image Error for png image in og image. Earlier this was not an issue and the same image was working perfectly. Today suddenly all images started getting this error.
Same problem in Denmark, but only with pages with that uses YouTube Thumbnails. Therefor I testet with a random video from YouTube via Facebook scraper tool, and found that og image worked fine yesterday, but when re-scraped now og:image fails.
Same here in Thailand
We have the same problem.
same here in italy
We also have the same issue
In Poland it's the same...
Same in Portugal
It seems to be solved. Not retroactively, but all today's publications have the image.
Same
Same here in Italy since 10-15 hours ago.
Same here in Québec, Canada.
Same here, following the issue from Spain.
Same here! Are you using CloudFlare too?
Same here, Denmark Usually works fine but not today. Also OGP - thumbnails works fine in Teams
Same in Ukraine
Same problem in Greece
Same here in Hong Kong
Are you using litespeed cache plugin? If so, try disable guest optimization and purge all. Check whether the image came out in share debugger. Mine work fine
No litespeed in joomla.
Same Poland.
Same in Türkiye... I even tried replacing the image, even deleting it. Neither worked. What a shame! I am having a similar issue on twitter as well.
For me, for example, Twitter works without any problems :P
Same problem in Cyprus...
Same in Catalonia, it's been 16 hours already
same her ein Berlin!
Same here (India). This started happening for me today. I am getting my websites default image and the debugger is saying unknown error.
some error in my sites here in argentina
Problem seems to be solved for me, in France !
Seems like it is solved. My problem is gone. Nice to see fb support being so supportive and responsive lol
The same here in Brazil
FB has now fixed it. My website displays normal thumbnails
Same here, in Montenegro
I am getting the same - if a web page has og:image defined then the Facebook Debugging tool is reporting:
Provided og:image URL, xxxxx encountered an unknown error.
I have tried this for multiple pages all with publicly accessible images defined in og:image and each with the recommended dimensions.
Same problem.
I am having the exact same problem on two of my sites
It doesn't work here (Germany) either. How long does it usually take for Facebook to solve a problem like this?
Now it works!
For anyone having this same issue, we just solved it (not the best way, but is a temp fix until meta solve this bug), the scrapper will retrieve the first image inside the
tag (or at least is what we think), so we just put the url used in the og:image meta tag in the
and voila, the scrapper loads the image (still shows the error btw). Example:
....
I repeat, is not the best way to solve this problem, because the browser will load an extra image on dom load, but at least fix this issue temporarily. Hope this help.
Same here, in Spain!
Same here
Same here !
When I try to share an article, of any website, the image doesn't appear.
However, in debugging mode, the link to the image is clearly indicated on the og:image tag.
But the image doesn't appears once article shared !
Same in Spain
Same here, in Italy
