Articles Linked Don’t Display Thumbnails / Images
48

Getting Unknown Image Error for png image in og image. Earlier this was not an issue and the same image was working perfectly. Today suddenly all images started getting this error.

Rojus
Gefragt vor etwa 8 Monaten
Johnny

Same problem in Denmark, but only with pages with that uses YouTube Thumbnails. Therefor I testet with a random video from YouTube via Facebook scraper tool, and found that og image worked fine yesterday, but when re-scraped now og:image fails.

19. September um 03:25
Ekkanit

Same here in Thailand

19. September um 03:27
Ausgewählte Antwort
1

We have the same problem.

19. September um 03:12
Jakob
1

same here in italy

19. September um 03:32
Alessandro
1

We also have the same issue

19. September um 03:33
Sumesh
1

In Poland it's the same...

19. September um 03:43
Patryk
1

Same in Portugal

19. September um 04:07
Victor S.
Victor S.

It seems to be solved. Not retroactively, but all today's publications have the image.

20. September um 02:23
1

Same

19. September um 04:10
Vincent
1

Same here in Italy since 10-15 hours ago.

19. September um 04:11
Filippo
1

Same here in Québec, Canada.

19. September um 04:36
Maxime
1

Same here, following the issue from Spain.

19. September um 04:36
Juan
1

Same here! Are you using CloudFlare too?

19. September um 05:16
Luis
1

Same here, Denmark Usually works fine but not today. Also OGP - thumbnails works fine in Teams

19. September um 05:23
Yukio
1

Same in Ukraine

19. September um 05:26
Maxim
1

Same problem in Greece

19. September um 05:29
Vasilis
1

Same here in Hong Kong

19. September um 05:35
Kwan
1

Are you using litespeed cache plugin? If so, try disable guest optimization and purge all. Check whether the image came out in share debugger. Mine work fine

19. September um 05:48
Muhammad
Andreas

No litespeed in joomla.

19. September um 05:52
1

Same Poland.

19. September um 06:13
Łukasz
1

Same in Türkiye... I even tried replacing the image, even deleting it. Neither worked. What a shame! I am having a similar issue on twitter as well.

19. September um 06:34
Cirak
Patryk

For me, for example, Twitter works without any problems :P

19. September um 06:50
1

Same problem in Cyprus...

19. September um 06:44
Πέτρος
1

Same in Catalonia, it's been 16 hours already

19. September um 07:01
Marc
1

same her ein Berlin!

19. September um 07:05
Marcel
1

Same here (India). This started happening for me today. I am getting my websites default image and the debugger is saying unknown error.

19. September um 07:34
Rajdip
1

some error in my sites here in argentina

19. September um 13:04
Maxi
1

Problem seems to be solved for me, in France !

20. September um 00:52
Punto
1

Seems like it is solved. My problem is gone. Nice to see fb support being so supportive and responsive lol

20. September um 01:04
Yukio
2

The same here in Brazil

19. September um 07:24
Via Pública
2

FB has now fixed it. My website displays normal thumbnails

19. September um 19:00
Myosotis
3

Same here, in Montenegro

19. September um 04:07
Tomislav
3

I am getting the same - if a web page has og:image defined then the Facebook Debugging tool is reporting:

Provided og:image URL, xxxxx encountered an unknown error.

I have tried this for multiple pages all with publicly accessible images defined in og:image and each with the recommended dimensions.

19. September um 04:56
Simon
Kevin

Same problem.

19. September um 04:57
Lukas

I am having the exact same problem on two of my sites

19. September um 05:00
3

It doesn't work here (Germany) either. How long does it usually take for Facebook to solve a problem like this?

19. September um 05:42
Andreas
3

Now it works!

19. September um 13:09
Andreas
4

For anyone having this same issue, we just solved it (not the best way, but is a temp fix until meta solve this bug), the scrapper will retrieve the first image inside the

tag (or at least is what we think), so we just put the url used in the og:image meta tag in the and voila, the scrapper loads the image (still shows the error btw). Example: ....

I repeat, is not the best way to solve this problem, because the browser will load an extra image on dom load, but at least fix this issue temporarily. Hope this help.

19. September um 09:02
Nelson
6

Same here, in Spain!

19. September um 03:00
Thomas
8

Same here

19. September um 02:42
Kaz
8

Same here !

19. September um 02:49
Punto
Punto

When I try to share an article, of any website, the image doesn't appear.

However, in debugging mode, the link to the image is clearly indicated on the og:image tag.

But the image doesn't appears once article shared !

19. September um 02:56
Juan

Same in Spain

19. September um 05:22
11

Same here, in Italy

19. September um 02:59
Ludovico