Insights aren't correct for API or Embed - but are for Instagram Website and App
1

I have a sponsored reel with a collaborator. The embed shows a like count, and the API has a like count. Both of those counts are the same, but they are much lower than what is on Instagram.com and the app.

How do I get the API and Embed to provide the correct metrics? All other posts return correct metrics, so I think it has something to do with it being sponsored or having a collaborator - or also being shared to FB.

Jon
Asked about 2 months ago