Hello FaceBook Community, I'm implementing a chatbot with BotPress, Chatwoot and the WhatsApp Business API and everything was fine but 2 days ago this error came up "Messages may not be available. Please check the issue." and WhatsApp can't interact with Chatwoot, it doesn't replicate messages and the integration configuration was fine but with that alert on the number it seems like it no longer sends anything from the API.

The strange thing is that from Botpress the chatbot continues to send interactions with the number associated with the API, it interacts with customers normally but if it is sent to chatwoot it no longer works and in the same way I am doing development tests with PHP and I could no longer make a test send that it used to let me do, but it comes out as if it has been executed correctly (I attach php code and response from the API), if you have any idea how to solve it or what should be done at developerpes.facebook.com I would be very grateful.

I attach code in php so you can review it:

"whatsapp", "recipient_type" => "individual", "to" => $tel, "text" => array("body" => 'test', "preview_url" => true) ); //WE DECLARE THE HEADERS $header = array("Authorization: Bearer " . $token, "Content-Type: application/json",); //WE START THE CURL $curl = curl_init(); curl_setopt($curl, CURLOPT_URL, $url); curl_setopt($curl, CURLOPT_POSTFIELDS, json_encode($mensaje)); curl_setopt($curl, CURLOPT_HTTPHEADER, $header); curl_setopt($curl, CURLOPT_RETURNTRANSFER, true); //WE GET THE RESPONSE FROM THE SENDING OF INFORMATION $response = json_decode(curl_exec($curl), true); //WE PRINT THE RESPONSE print_r($response); //WE GET THE RESPONSE CODE $status_code = curl_getinfo($curl, CURLINFO_HTTP_CODE); //WE CLOSE THE CURL curl_close($curl); ?>

===RESPONSE API WHATSAPP=== Array ( [messaging_product] => whatsapp [contacts] => Array ( [0] => Array ( [input] => 593XXXX [wa_id] => 593XXXX ) ) [messages] => Array ( [0] => Array ( [id] => wamid.HBgMNTkzOTk0MjQzMTgwFQIAERgSRUNBQkY0QjY4Njk2OTI1M0ZDAA== ) ) )