The error "An unknown error has occurred" on all new authorizations
21

I get an error for all requests from new access_token received via Instagram login:

[error] => Array ( [message] => An unknown error has occurred. [type] => OAuthException [code] => 1 [fbtrace_id] => ADnN6r5LruAXn5Yq1DT77EI )

Сергей
تم طرح السؤال منذ حوالي شهرين
Сергей

This applies only to Business Login for Instagram

‏٢٧ أغسطس‏‏٥:١٤ م‏111
Đỗ

same issue

‏٢٧ أغسطس‏‏٦:٣٩ م‏111
الإجابة المحددة
2

This looks to have been resolved.

‏٢٨ أغسطس‏‏٩:٢٦ ص‏111
Michael
الإجابة المحددة
1

Same problem

‏٢٨ أغسطس‏‏٥:٥٣ ص‏111
Ali
1

Same problem

‏٢٨ أغسطس‏‏٦:٠٣ ص‏111
Manoel
1

I know this issue looks to be resolved, but is anyone else encountering the below issue today?

https://developers.facebook.com/community/threads/1966629897123062/

‏٢٩ أغسطس‏‏٨:٠٩ ص‏111
Michael
2

same problem

‏٢٧ أغسطس‏‏١١:٠٣ م‏111
Sharon
2

Same here

‏٢٧ أغسطس‏‏١١:٢٤ م‏111
Krystian
2

same problem

‏٢٨ أغسطس‏‏١٢:٠٣ ص‏111
Юрий
2

Same here! 😟 Unable to do any requests with the token that I received after exchanging the code.

‏٢٨ أغسطس‏‏١٢:٢٥ ص‏111
Johny
2

Same issue

‏٢٨ أغسطس‏‏١٢:٤٢ ص‏111
Hieu
2

Same problem

‏٢٨ أغسطس‏‏١٢:٥٣ ص‏111
Ilya
2

Has anyone been able to find any workaround for this problem?

We're facing the same issue since >10 hrs

‏٢٨ أغسطس‏‏١:١٤ ص‏111
Sarvesh
2

Same problem

‏٢٨ أغسطس‏‏٢:١٦ ص‏111
佐々木 空
2

Same problem

‏٢٨ أغسطس‏‏٢:١٩ ص‏111
竹中 一憲
2

Same problem

‏٢٨ أغسطس‏‏٢:٤٦ ص‏111
林瑞原
2

same problem

‏٢٨ أغسطس‏‏٣:٢٧ ص‏111
Gabriel
3

Same problem

‏٢٧ أغسطس‏‏٦:٢١ م‏111
Thanh
3

same here

‏٢٧ أغسطس‏‏٦:٣٠ م‏111
Thiago
3

I have same issue

‏٢٧ أغسطس‏‏٦:٣٩ م‏111
Đỗ
3

Same problem

‏٢٧ أغسطس‏‏٧:٣٤ م‏111
Ryan
3

same here

‏٢٧ أغسطس‏‏٨:٠٦ م‏111
Kelvin
3

Same problem

https://graph.instagram.com/me?fields=id%2Cusername&access_token=IG....

{
   "error": {
      "message": "An unknown error has occurred.",
      "type": "OAuthException",
      "code": 1,
      "fbtrace_id": "Ae5Cq5paE0WRJNLTOrMPZmm"
   }
}
‏٢٧ أغسطس‏‏٨:١٢ م‏111
고광진
3

Does anyone have the ability to log bugs with Facebook for this? It seems quite serious.

‏٢٨ أغسطس‏‏١٢:٢٧ ص‏111
Herman
4

Same problem here, since earlier today!

‏٢٧ أغسطس‏‏٥:٢٨ م‏111
Vinicius
4

Is this happening for you on Business Login or Basic Display? I'm seeing this on Basic Display.

‏٢٧ أغسطس‏‏٧:٢٥ م‏111
Herman
Herman

I'm seeing this when trying to exchange the normal token for a long lived token.

‏٢٧ أغسطس‏‏٧:٥٤ م‏111
Đỗ

it happen on basic API: - Error when exchange long lived token - Error when call API get: /me. (using short time token)

‏٢٧ أغسطس‏‏٨:٠٠ م‏111
Thiago

I get the same error when logging in to Instagram with Instagram Business.

Changing short Access Token to Long access token.

  • https://graph.instagram.com/access_token
‏٢٨ أغسطس‏‏٦:٣٢ ص‏111