The error "An unknown error has occurred" on all new authorizations
21

I get an error for all requests from new access_token received via Instagram login:

[error] => Array ( [message] => An unknown error has occurred. [type] => OAuthException [code] => 1 [fbtrace_id] => ADnN6r5LruAXn5Yq1DT77EI )

Сергей
Asked about 2 months ago
Сергей

This applies only to Business Login for Instagram

August 27 at 5:14 PM
Đỗ

same issue

August 27 at 6:39 PM
Selected Answer
2

This looks to have been resolved.

August 28 at 9:26 AM
Michael
Selected Answer
1

Same problem

August 28 at 5:53 AM
Ali
1

Same problem

August 28 at 6:03 AM
Manoel
1

I know this issue looks to be resolved, but is anyone else encountering the below issue today?

https://developers.facebook.com/community/threads/1966629897123062/

August 29 at 8:09 AM
Michael
2

same problem

August 27 at 11:03 PM
Sharon
2

Same here

August 27 at 11:24 PM
Krystian
2

same problem

August 28 at 12:03 AM
Юрий
2

Same here! 😟 Unable to do any requests with the token that I received after exchanging the code.

August 28 at 12:25 AM
Johny
2

Same issue

August 28 at 12:42 AM
Hieu
2

Same problem

August 28 at 12:53 AM
Ilya
2

Has anyone been able to find any workaround for this problem?

We're facing the same issue since >10 hrs

August 28 at 1:14 AM
Sarvesh
2

Same problem

August 28 at 2:16 AM
佐々木 空
2

Same problem

August 28 at 2:19 AM
竹中 一憲
2

Same problem

August 28 at 2:46 AM
林瑞原
2

same problem

August 28 at 3:27 AM
Gabriel
3

Same problem

August 27 at 6:21 PM
Thanh
3

same here

August 27 at 6:30 PM
Thiago
3

I have same issue

August 27 at 6:39 PM
Đỗ
3

Same problem

August 27 at 7:34 PM
Ryan
3

same here

August 27 at 8:06 PM
Kelvin
3

Same problem

https://graph.instagram.com/me?fields=id%2Cusername&access_token=IG....

{
   "error": {
      "message": "An unknown error has occurred.",
      "type": "OAuthException",
      "code": 1,
      "fbtrace_id": "Ae5Cq5paE0WRJNLTOrMPZmm"
   }
}
August 27 at 8:12 PM
고광진
3

Does anyone have the ability to log bugs with Facebook for this? It seems quite serious.

August 28 at 12:27 AM
Herman
4

Same problem here, since earlier today!

August 27 at 5:28 PM
Vinicius
4

Is this happening for you on Business Login or Basic Display? I'm seeing this on Basic Display.

August 27 at 7:25 PM
Herman
Herman

I'm seeing this when trying to exchange the normal token for a long lived token.

August 27 at 7:54 PM
Đỗ

it happen on basic API: - Error when exchange long lived token - Error when call API get: /me. (using short time token)

August 27 at 8:00 PM
Thiago

I get the same error when logging in to Instagram with Instagram Business.

Changing short Access Token to Long access token.

  • https://graph.instagram.com/access_token
August 28 at 6:32 AM