Assistance Needed: Troubleshooting WhatsApp Integration with Bitrix24 Using Twilio
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I hope this message finds you well. I am reaching out for urgent assistance regarding the integration of my Bitrix24 account with WhatsApp using Twilio. Despite following all the provided steps, I am currently unable to send messages to my clients via WhatsApp, which has significantly impacted my business operations.

Here is a summary of the issues I am facing: 1. Account Creation and Purpose: I created a Twilio account specifically to connect my Bitrix24 account to WhatsApp, allowing me to work directly with my clients on WhatsApp rather than through a phone. 2. Setup Challenges: I followed all the necessary steps for the integration. However, the process required me to disconnect my WhatsApp account on my phone, leading to a situation where I am now blocked from sending messages to my clients. 3. Current Status: I have a Twilio console account under my company name, VHP SARL, but I am unsure how to proceed with sending messages to my clients on WhatsApp. The interface and steps to activate and use the service are not clear to me.

Given the urgency of the situation, I kindly request the following: - A detailed, step-by-step procedure to correctly set up and use Twilio for sending messages to my clients on WhatsApp. - Alternatively, if possible, a call from a support representative who can guide me through the process and help resolve the issues I am facing.

Your prompt assistance in this matter is greatly appreciated, as it is critical for maintaining communication with my clients.

Thank you for your support and understanding.

Honorine
Pregunta realizada hace aproximadamente 7 meses