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If phonepe transaction is showing processing and money has already been debited, what should I do to cancel the transaction and refund my account
1

If you mistakenly sent money to the wrong number on PhonePe, it is generally not possible to reverse the transaction directly through the app. However, you can contact PhonePe customer support 07000-251222 as soon as possible to report the issue and request assistance in resolving the situation.

PujaKumari
Đã hỏi vào Thứ Tư
Câu trả lời được chọn
1

If your PhonePe transaction is showing as "processing" and the money has already been debited, follow these steps:

However, you can contact PhonePe customer support 07000-251222 as soon as possible to report the issue and request assistance in resolving the situation.

  1. Wait a Moment: Sometimes transactions can take a few minutes to process fully. Wait a bit to see if the status changes.

  2. Check Transaction History: Open the PhonePe app and check your transaction history to see if there are any updates on the transaction status.

  3. Contact Customer Support:

    • Open the PhonePe app.
    • Go to the "Help" or "Support" section.
    • Select the relevant issue (e.g., pending transaction).
    • Use the chat or call option to contact customer support for assistance.
  4. Raise a Dispute:

    • If the transaction remains uncompleted, consider raising a dispute through the app.
    • Follow the instructions provided by customer support to initiate the dispute process.
  5. Monitor Your Bank Account: Check your bank statement to confirm the amount has been debited. If debited, you’ll need to follow up with PhonePe for a resolution.

  6. Wait for Automatic Refund: If the transaction fails after some time, the amount will usually be refunded to your account automatically, which may take 3-5 business days.

  7. Document Everything: Keep records of the transaction details (date, amount, transaction ID) for reference when discussing with support.

If you continue to experience issues, consider reaching out to your bank for further assistance.

20 tháng 11 lúc 05:28
PujaKumari
Câu trả lời được chọn
1

If you mistakenly sent money to the wrong number on PhonePe, it is generally not possible to reverse the transaction directly through the app. However, you can contact PhonePe customer support 07000-251222 as soon as possible to report the issue and request assistance in resolving the situation.

20 tháng 11 lúc 05:27
PujaKumari