Interruzione parzialeshare-external
Receiving Error 131047 Sends Two Messages Instead of One
1

When I send a message to a user who hasn't responded to any messages for more than 24 hours, I get this webhook response:

"statuses": [
    {
        "id": "wamid.XXXX==",
        "status": "failed",
        "timestamp": "1716541201",
        "recipient_id": "xxx",
        "errors": [
            {
                "code": 131047,
                "title": "Re-engagement message",
                "message": "Re-engagement message",
                "error_data": {
                    "details": "Message failed to send because more than 24 hours have passed since the customer last replied to this number."
                },
                "href": "https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/"
            }
        ]
    }
]

However, immediately after this, the user receives two identical messages. Is anyone else experiencing this issue?

Luis Henrique
Chiesta circa 6 mesi fa