error 131042 payment method
2

We are 2 method payment registered in WhatsApp account but when we connect in developer console www see we are not a payment method valid. Please anybody can help us to know how we can configure to can send messages to our clientes.

thanks

Leonardo
تم طرح السؤال منذ حوالي أسبوع
الإجابة المحددة
1

I'm in the same situation. I'm not able to deliver messages

‏٢١ سبتمبر‏‏٩:١٨ ص‏111
Mattia
1

We are in the same problem, need HELP!

‏٢٤ سبتمبر‏‏١٠:٣٧ ص‏111
PageGear
1

Check Your Payment Info: Make sure your payment methods are registered correctly and that all the details are accurate.

Give It Some Time: Sometimes, the system takes a bit to update. You might just need to wait a little while.

Look at the Docs: It could be helpful to check out the WhatsApp Business API documentation for guidance on setting up payment methods.

Contact Support: If things are still not working, reaching out to their support team might be your best bet. They should be able to help you out.

‏٢٦ سبتمبر‏‏٧:٣٤ م‏111
Ahmed
1

Take a look here: https://metastatus.com/. This might help you if there's an issue with the site.

‏٢٦ سبتمبر‏‏٧:٤٩ م‏111
Ahmed
1

i have deleted the 2 credit cards and registered again, but same problem.... unbelievable.... all is ok but the system: [{"code":131042,"title":"Business eligibility payment issue","message":"Business eligibility payment issue","error_data":{"details":"Message failed to send because there were one or more errors related to your payment method."}

‏٢٧ سبتمبر‏‏٤:٥٢ ص‏111
Leonardo
1

I have the same problem, has anyone found a solution? Unfortunately, deleting and re-adding the credit cards does not solve the issue. Additionally, the problem occurred after Meta accepted the payment

‏٢٧ سبتمبر‏‏٢:٢١ م‏111
Ciccio