Hi all,

I’m encountering an issue with the WhatsApp Business API, and I’d appreciate some guidance.

I'm trying to send a message using the API, but there’s an exclamation mark next to the phone number in the Business Manager. When I click "read more," it redirects me to Business Manager, which displays a message about pricing changes. However, when I click on the link about the changes (https://developers.facebook.com/docs/whatsapp/pricing#updates-to-rate-cards), it doesn’t provide any specific information related to the error, and the exclamation mark remains.

Additionally, I’m sending the message using the following curl command

curl -i -X POST \
https://graph.facebook.com/v18.0/XXXXX
-H 'Authorization: Bearer <ACCESS_TOKEN>' \
-H 'Content-Type: application/json' \
-d '{"messaging_product": "whatsapp", "to": "PHONE NUMBER", "type": "template", "template": {"name": "rec_tareas2", "language": {"code": "es"}}}'

However, when I test the message by sending it to my own number, I don't receive anything, and it doesn’t show up in the insights.

Could anyone help me understand: 1. What the exclamation mark in Business Manager means and how to resolve it? (I'm attaching a picture) 2. Why the message isn't being sent or showing up in insights, even though the API call seems to be correct?

Thanks in advance!