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I'm trying to deploy the given code in the docs to experience the Instagram messaging experience. I think I have followed the docs correctly. Even though I can deploy the given project in glitch and setup the web hook and verify it There are no responses for messages I send using an account with tester role. I have also tried messaging the @originalcoastclothing instagram page for messaging experience it won't send any replies. Can anyone give me guide on this issue. If you were able to setup instagram messaging for your business under developing stage please help me on this matter.
List of requirements that I have fulfilled. @ Setting up the web hook and correctly verifying it. @ Fulfilling the requirements mentioned here ==> https://developers.facebook.com/docs/messenger-platform/instagram/get-started @ Correctly given the necessary environmental variables when deploying the the project in Glitch. (Page ID,Page Token, App ID, App Secret, Verify Token)
Certainly! If you're experiencing issues with Instagram messaging using the provided code and have fulfilled the listed requirements, here are some steps you can take to troubleshoot the problem:
Check for Errors: Examine your code and logs for any error messages or warnings. This can help identify specific issues in your implementation.
Verify Permissions: Ensure that the account with the tester role has the necessary permissions for sending and receiving messages. Double-check the settings and permissions associated with the Instagram account used for testing.
Verify Webhook Events: Confirm that your webhook is correctly configured to receive the necessary events. Check if you are subscribed to the appropriate messaging events, and that your server is receiving incoming requests from Instagram.
Use Real Instagram Accounts: Sometimes, testing with accounts in a development or tester role may not fully simulate real-world conditions. Try testing with real Instagram accounts to see if the issue persists.
Review Instagram Messaging Policies: Ensure that your messaging content complies with Instagram's policies. Violating these policies may result in messages not being delivered or received.
Debugging Tools: Utilize any debugging tools provided by the Instagram Graph API or other development tools. This can help you trace the flow of messages and identify any issues in the communication process.
Community Support: Visit community forums or groups related to Instagram and Facebook developers. Other developers may have encountered similar issues and could provide valuable insights or solutions.
Update Dependencies: Check for updates to the Instagram Graph API or any SDKs you are using. Outdated versions may have compatibility issues that can be resolved by updating to the latest versions.
Recheck Environmental Variables: Double-check the accuracy of the environmental variables you provided when deploying the project in Glitch. Ensure there are no typos or mistakes in the values.
Contact Developer Support: If the issue persists, consider reaching out to Meta's developer support. They may be able to provide specific guidance based on the details of your implementation.
By systematically reviewing these aspects, you should be able to pinpoint the cause of the issue and take appropriate steps to resolve it. If all else fails, seeking assistance from the developer community or Meta's support channels is a good next step.
