Still unable to connect Instagram Business Account after Page Public Content Access
1

We have Page Public Content Access, instagram_basic, instagram_content_publish, business_management, pages_show_list, but we still encounter this error when trying to connect Instagram Business Account to our application.

"message": "(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-access for details.",
Angela
Asked about 6 months ago
Selected Answer
1

Please be more specific. What request returns that response?

June 13 at 4:54 AM
Lars
Angela

This one:

https://graph.facebook.com/v18.0/%s?fields=instagram_business_account{id,biography,name,website,media{id,media_type,media_url,owner,timestamp,permalink},followers_count,profile_picture_url,username},username,followers_count&access_token=%s

where s is the access token we plug in.

Thanks!

June 16 at 8:00 PM