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Is there any way to pass the value to whatsApp form from chatbot flow. [ Integration of Chatbot and whatsapp form]
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I have designed a chatbot flow and in the middle of the flow, I have added a WhatsApp Form based on the business use case. Now, I want to pass some parameters to the WhatsApp Form, and my form will use these values. Is there any way to achieve this functionality?
Anoud
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Hey Anoud,
You are able to pass in the parameters to the Flow using the flow_action_payload: see here for an example.
It is not possible for Flows to read the data from the chatbot in the thread, so you would need a bit more setup for that.
Adelina