Partial Outageshare-external
Unable to add a Phone Number as it says the limit reached to access Cloud API to send a WhatsApp Message.
1

Here's my Business Manager ID: 407580547261660 and it's verified by Meta.

I have created an app in Developers portal with the name 1st Cloud API and trying to add a new WhatsApp number. I already had one earlier and trying to add a new one. But unfortunately, it didn't allow me to add one as it says "You have already linked the maximum phone numbers". I tried checking my WhatsApp account and can confirm that there's only one.

I tried getting in touch with the FB Support team. They asked me to delete any secondary account and retry after few hours but even after 2 days I'm unable to add a phone number.

Can you please look into this on priority and help me out as the ads are running.

Please try to increase the phone numbers limit.

Sharath
Asked about 6 months ago
Selected Answer
1

Hi, I'm having the same issue, and the Support is the worst I ever seen, nobody knows nothing, and the suggest to remove the previous phone but I only have one registered, it's a nightmare, let me know if you could resolve it. Regards.

August 5 at 9:22 AM
R