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Data Use Checkup
1

Hello,

I'm trying to complete the Data Use Checkup required by Meta / Facebook. When trying to create a business Manager Account, I get a message saying: "You're no longer allowed to use Facebook Products to advertise. You can't run ads, manage advertising assets or create new ad or business accounts. Learn More" (see attachment).

I tried reaching out to Facebook but got nowhere (Initiated a report but never got a reply). Can anyone help, please?

Mony
Ditanyakan sekitar 5 bulan yang lalu
Jawaban yang Dipilih
1

Find out why your account was restricted, appeal or resolve the issue if still avail/possible.

12 Juni pukul 13.42
Lars
Mony

How do I do that? There's no support to contact + I'm really not interested in ads. I'm just trying to go through this (mandatory) process to maintain the FB login on my website.

13 Juni pukul 07.34
Lars

You'd check the notifications/emails/alerts you received anf fix the underlying issue.

13 Juni pukul 07.40
Mony

Never got any emails. The notification and Required action asks me to complete the Data Use Checkup. That's it.

13 Juni pukul 07.53
Lars

You got an email, which you probably missed, still you can use the UI to find out when and why your account was restricted

13 Juni pukul 07.58
Mony

I actually just checked again following this thread. I didn't get any email regarding this issue. I did get reminders to complete the Data Use Checkup. I don't know if there's a way to upload a screenshot so you can see for yourself.

13 Juni pukul 08.09
Mony

Where in the UI can I find out when and why my account was restricted?

13 Juni pukul 08.10
Lars

In your ad account settings

13 Juni pukul 08.17