App installs auto log events not showing in ads dashboard.
2

Hi, App install events are not showing in fb ads dashboard since today morning 7.30 UTC all other events are showing up in dashboard. There was no change in SDK , it stopped logging events suddenly. Also we are seeing mismatch in data of ads dashboard and our analytics. Please look into the issue.

Naveen
Ditanyakan sekitar 5 bulan yang lalu
Jawaban yang Dipilih
1

I'm having the same problem too. All app install events isn't received in ads manager. I've check in the Event Manager -> Data Source and found that some auto log event like "App installs" and "fb_mobile_login_start" are NOT received since 19 hours ago, while event like "ActivateApp" is still received normally.

There was no change in SDK, or our mobile app as well.

24 Mei pukul 08.57
Daron
Padilla Paul Jasper Paywan

Yes, I also encountered the same problem. In the past, event return was normal.

24 Mei pukul 09.28