Partial Outageshare-external
Can't retrieve conversations on certain pages
1

Hi,

I manage several Businesses and Pages.

When requesting the API for converastions i get an error for some pages and success for other pages.

The endpoint im requesting is: https://graph.facebook.com/v20.0/${page_id}/conversations?access_token=${access_token}&fields=${fields}

Fields: name,id,updated_time,messages{created_time,from,id,message,attachments.limit(10){file_url,video_data,size,name,mime_type,image_data,id,generic_template},to},participants

(Changing API version does not change the outcome).

The error that im receiving is: { "message": "An unexpected error has occurred. Please retry your request later.", "type": "OAuthException", "is_transient": true, "code": 2, "fbtrace_id": "Ak6OZA72-efdE-2Ko9NqSgy" }

Does anyone know what causes these errors?

Eltaf
Asked about 5 months ago
Eltaf

Side note: Graph Explorer returns the same error / result for the specific pages. Some returns conversations while other return the mentioned error.

June 20 at 9:05 AM