Partial Outageshare-external
If video is added to post - webhook is missing information about the post itself
1

This started happening only this week

I have Facebook page and webhook attached to it. When I create new Post and do not add any video to it, webhook is full with all details about the post (Message, Photos, etc). Like this:

{"entry": [{"id": "118515431148006", "time": 1732124598, "changes": [{"value": {"from": {"id": "118515431148006", "name": "TestDev Page"}, "message": "This is my message", "photos": ["https://scontent.fvno4-1.fna.fbcdn.net/v/t39.30808-6/467161_n.jpg"], "post_id": "118515431148006_513591261682466", "created_time": 1732124595, "item": "status", "published": 1, "verb": "add"}, "field": "feed"}]}], "object": "page"}

But if I add video to it, my "item":"status" type of webhook call is empty (no message, no photos):

{"entry": [{"id": "118515431148006", "time": 1732123278, "changes": [{"value": {"from": {"id": "118515431148006", "name": "TestDev Page"}, "post_id": "118515431148006_513580318350227", "created_time": 1732123247, "item": "status", "published": 1, "verb": "add"}, "field": "feed"}]}], "object": "page"}

Has anyone else seen something like that ? What could I do to solve this ?

Atea
Asked 7 hours ago