Partial Outageshare-external
Facebook graph api, effective instagram story id doesnt show all comments
1

Since Monday, we haven’t been able to retrieve comments from influencers using the effective Instagram story ID. We only have standard access with permission for branded_content, and we’re wondering if this is intentional or a bug. Interestingly, we can still retrieve all comments using the Instagram story ID. The Problem is that not every Adcreative has an instagram story id.

Rick
Asked about 3 weeks ago