انقطاع جزئي للخدمةshare-external
I don't receive attachments in messages, nor contexts.
12

Hi, a few days ago I was receiving messages correctly with attachments or contexts. But I'm trying today and I'm not receiving the complete json.

Here is the documentation, which says that nothing has changed:

I need help, I don't know if it's because of something in the code, configuration or payment on the account.

{ "object": "whatsapp_business_account", "entry": [ { "id": "365366813322807", "changes": [ { "value": { "messaging_product": "whatsapp", "metadata": { "display_phone_number": "....", "phone_number_id": "...." }, "contacts": [ { "profile": { "name": "...." }, "wa_id": "58412...." }], "messages": [ { "from": "58412...", "id": "wamid....=", "timestamp": "1731960113", "type": "image" }] }, "field": "messages" }] }] }

Ivan
تم طرح السؤال يوم الإثنين
José

Same here with multiples clients

‏١٨ نوفمبر‏‏١٢:٤٧ م‏111
الإجابة المحددة
2

After several hours, meta simply resent the context and the attachment, it seems that it is an internal problem of meta and not of us, let's wait for some news.

‏١٩ نوفمبر‏‏٤:٤٤ ص‏111
Ivan
الإجابة المحددة
1

Same here, the context is also missing for the Interactive Messages (buttons). Now we can not know which button was pressed and in response to which message ("replyingTo" context).

We have not change any code related to this.

‏١٨ نوفمبر‏‏٣:٥٧ م‏111
Francys
1

Any updates on this issue?

‏١٨ نوفمبر‏‏٤:٣٠ م‏111
Marina
1

same!!!! here!!!!!

‏١٨ نوفمبر‏‏٤:٣٤ م‏111
David
1

Same here! Please share an ETA for the fix!

‏١٩ نوفمبر‏‏٣:٠١ ص‏111
Lidor
2

Same problem here in Brazil. The page status https://metastatus.com/whatsapp-business-api have only one issue, but it doesn't seem to be that. I thought the delivery method for this type of package had changed, as text messages still work, but I didn't find anything relevant in the official documentation, does anyone have any clue as to what it could be?

‏١٨ نوفمبر‏‏٥:١٨ م‏111
Marcos Vinicius
Marina

I believe there is an endpoint to retrieve message information using its ID.

‏١٨ نوفمبر‏‏٥:٣٠ م‏111
José

No, there is not such endpoint

‏١٨ نوفمبر‏‏٥:٥٧ م‏111
Marina

Do you think this is a mistake and the solution is really to wait?

‏١٨ نوفمبر‏‏٦:٤٥ م‏111
3

same for me!

‏١٨ نوفمبر‏‏١٢:٥٥ م‏111
Yanir
3

Same here

‏١٨ نوفمبر‏‏٢:٣٦ م‏111
Marcelo
3

Same here.

‏١٨ نوفمبر‏‏٢:٥٤ م‏111
Marina
4

Same issue here

‏١٨ نوفمبر‏‏١٢:٣٤ م‏111
Ana
Webbsys

Same here

‏١٨ نوفمبر‏‏١٢:٤٦ م‏111
4

Same here

‏١٨ نوفمبر‏‏١٢:٥٨ م‏111
Yuri
4

Same here

‏١٨ نوفمبر‏‏١:٠٢ م‏111
Daniel
4

Same here

‏١٨ نوفمبر‏‏١:٠٤ م‏111
Jesus
4

Same here

‏١٨ نوفمبر‏‏١:٠٦ م‏111
Desarrollador
4

Same here! aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

‏١٨ نوفمبر‏‏١:٢٨ م‏111
Pulsus
6

Same for me, it started to happen a couple hours ago

‏١٨ نوفمبر‏‏١:٠٠ م‏111
RodoSafra