Template messages are not sent by WhatsApp api. error 13500
1

For almost two months we can't get template messages to be sent via whatsapp api. When trying to send a template message, error #13500 is returned. We have tried everything: deleted and created new templates, deleted and reconnected whatsapp numbers and accounts, deleted and recreated the application. Nothing helps. At the same time, the standard template hello_world works without problems. At the moment our numbers do not pass moderation and are under consideration.

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