Partial Outageshare-external
RTMP degradation 11/17/2024
1

Hello. I work with a live streaming product that simulcasts live video to Facebook. Yesterday (11/17) I observed a high rate of connection timeouts when establishing an RTMP connection to Facebook live.

Errors were of this form: Connection to tcp://live-api-s.facebook.com:443 failed: Connection timed out

Errors occurred for about 50% of requests, starting at 1600 UTC, and stopped 9 hours later. Signs do not suggest that the timeout came from our internal network. Was there any known interruption in Facebook Live's ability to accept RTMP yesterday?

Much thanks for any info that would help to understand it.

Joe
Asked on Monday