Partial Outageshare-external
Problem with printing templates in Hebrew
1

Hi, we are having a problem in the process of sending messages in Hebrew - a link to an explanatory video is attached.

Error Troubleshooting with Hebrew Templates 👩‍💻 - https://www.loom.com/share/dc9fd6e379e444ef9a64ab86d68e5a72?sid=6e10994d-4c87-4df3-8996-38d7bf4a2d62

Hey there! In this video, I walk you through the error we're encountering specifically with Hebrew message templates on WhatsApp. I demonstrate how the English templates send without issues, but the Hebrew ones consistently trigger errors. No action requested, just a heads-up on this glitch.

Overall - no message works in Hebrew, in English it is sent. We tried deleting and replacing a number - the problem still persists.

We will be happy to help

Ron
Asked about a month ago