Partial Outageshare-external
The API shows the Verification Code Status as "Expired", but it doesn't affect message sending or receiving on WhatsApp Business API. How can we change the status to "Connected"? What steps should we take to resolve this issue?
1

We are currently encountering an issue where the API shows the Verification Code Status as "Expired", even though it doesn't seem to affect the ability to send and receive messages through the WhatsApp Business API.

Could you please advise on the steps required to change the Verification Code Status to "Connected" within the API?

Is there any specific action that needs to be taken to resolve this and ensure the status reflects correctly?

Putri
Asked about 2 weeks ago