Partial Outageshare-external
Access Token Generation Fails with Error (#10) - GENERATE_TOKEN_AUDIT_NEEDED Permission Issue
1

I am trying to generate an access token using the following API:

https://graph.facebook.com/{META-APP-API-VERSION}/{SYSTEM-USER-ID}/access_tokens

However, I am encountering the following error when calling the API:

{ "error": { "message": "(#10) You do not have permission to perform this action. This action requires that you can GENERATE_TOKEN_AUDIT_NEEDED for this business account.", "type": "OAuthException", "code": 10, "fbtrace_id": "AivWCQnIL38-IThLf9Ou60f" } }

The error message states that I do not have permission to generate the token. However, the access token I used for the API call has the following scopes: "granular_scopes": [ { "scope": "ads_management" }, { "scope": "business_management" }, { "scope": "whatsapp_business_management" }, { "scope": "whatsapp_business_messaging" }, { "scope": "manage_app_solution" } ]

Additionally, the system account used has been granted all relevant permissions for Meta services.

I have reviewed the admin center and documentation within Meta, but I couldn’t find any information about additional permissions required to generate the token.

Is it possible to identify the specific issue using the fbtrace_id provided in the API response?

Minu Jeong
Asked about a month ago