To reverse a wrong recharge on Vi, follow these steps:

1. Contact Customer Support:

   • Call Vi customer care at 199 or +91–09831–749–976.
   • Explain your situation clearly, providing your mobile number and transaction details.

2. Use the My Vi App:

   • Open the My Jio app and log in to your account.
   • Go to the "Help" or "Support" section.
   • Look for options related to recharge issues and follow the prompts to report the wrong recharge.

3. Email Support:

   • Send an email to Vi customer support at [...]**. Include your order details, a description of the wrong recharge, and your request for reversal.

4. Social Media:

   • Reach out to Jio on their official social media channels (like Twitter or Facebook) to escalate your issue and get quicker responses.

5. Visit a Jio Store:

   • If you prefer in-person assistance, visit your nearest Jio store and explain your issue to a representative.

Important Tips:

• Act Quickly: The sooner you report the issue, the higher the chance of a successful reversal.
• Keep Records: Maintain records of all communications regarding the wrong recharge for reference.

Refund policies may vary, so check with the customer support for specific guidelines.