When sending a button template, the text (message.attachment.payload.text) is omitted.
The documentation states the following. "UTF-8-encoded text of up to 640 characters. Text will appear above the buttons."
◾️Button Template https://developers.facebook.com/docs/messenger-platform/instagram/features/button-template
This may or may not be omitted depending on the sender's account.
For example, if you send the following button template text with the exact same content to accounts A and B, the results received will be different
==============================
Button template to be sent
HelloHelloHelloHelloHello HelloHelloHelloHelloHello HelloHelloHelloHelloHello HelloHelloHelloHelloHello
==============================
A to user
HelloHelloHelloHelloHello HelloHelloHelloHelloHello HelloHelloHelloHelloHello HelloHelloHelloHelloHello
Not omitted
==============================
Sent from B to user
HelloHelloHelloHelloHello HelloHelloHelloHelloHelloHel...
Display "..." is abbreviated with
==============================
Does anyone know the cause?
I have same issue.
Is there a Meta representative planning to join this thread? The problem has not been resolved for about three weeks now!
I am facing the same issue.
Also facing this same issue