部分中斷share-external
Missing comment webhook
10

Hi,

We are receiving reports from our customers that some comments on posts are missing. We have investigated and found that these comments all have one thing in common: we did not receive a webhook for them. We have called the API to check and still see these comments being returned in the response. This issue is seriously affecting our customer service process. Please investigate this issue for us.

Missing Comment Id: 788187760189149_1236315917778588 Page: 363549471144008 PostId: 788187760189149

Hùng
已發問 約 4 個月前
已選擇的回答
1

Same error

7月18日上午12:22
Tiến
2

Same error here

7月18日上午12:36
Bui
2

Same here. Since yesterday we've been having these problems with some select pages. The feed subscription is active but we are not receiving any event when someone comments in the page.

7月18日上午6:34
Diego
2

same issue

7月22日上午1:49
Tuyen
2

Same issue

7月22日上午3:29
Quế
Quế

It happens on some pages and some comments

7月22日上午3:30
2

Same here.

Several customers are complaining.

7月24日上午2:10
Martin
2

Same error here. It happens on some pages and some comments

7月24日下午6:27
Ngọc Thắm