部分中斷share-external
Missing comment webhook
10

Hi,

We are receiving reports from our customers that some comments on posts are missing. We have investigated and found that these comments all have one thing in common: we did not receive a webhook for them. We have called the API to check and still see these comments being returned in the response. This issue is seriously affecting our customer service process. Please investigate this issue for us.

Missing Comment Id: 788187760189149_1236315917778588 Page: 363549471144008 PostId: 788187760189149

Hùng
已發問 約 4 個月前
已選擇的答案
1

Same error

7月18日 00:22
Tiến
2

Same error here

7月18日 00:36
Bui
2

Same here. Since yesterday we've been having these problems with some select pages. The feed subscription is active but we are not receiving any event when someone comments in the page.

7月18日 06:34
Diego
2

same issue

7月22日 01:49
Tuyen
2

Same issue

7月22日 03:29
Quế
Quế

It happens on some pages and some comments

7月22日 03:30
2

Same here.

Several customers are complaining.

7月24日 02:10
Martin
2

Same error here. It happens on some pages and some comments

7月24日 18:27
Ngọc Thắm