Teilweiser Ausfallshare-external
Missing comment webhook
10

Hi,

We are receiving reports from our customers that some comments on posts are missing. We have investigated and found that these comments all have one thing in common: we did not receive a webhook for them. We have called the API to check and still see these comments being returned in the response. This issue is seriously affecting our customer service process. Please investigate this issue for us.

Missing Comment Id: 788187760189149_1236315917778588 Page: 363549471144008 PostId: 788187760189149

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Ausgewählte Antwort
1

Same error

18. Juli um 00:22
Tiến
2

Same error here

18. Juli um 00:36
Bui
2

Same here. Since yesterday we've been having these problems with some select pages. The feed subscription is active but we are not receiving any event when someone comments in the page.

18. Juli um 06:34
Diego
2

same issue

22. Juli um 01:49
Tuyen
2

Same issue

22. Juli um 03:29
Quế
Quế

It happens on some pages and some comments

22. Juli um 03:30
2

Same here.

Several customers are complaining.

24. Juli um 02:10
Martin
2

Same error here. It happens on some pages and some comments

24. Juli um 18:27
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