We recently encountered an issue with one of our clients whose account quality has decreased. This client does not currently run active campaigns, as they primarily use the number for customer service purposes. However, they are interested in launching active campaigns but are feeling apprehensive due to the current situation.

Could someone from the Meta team assist us in addressing this issue and provide guidance on how to improve the account quality? Your support would be greatly appreciated.

Thank you for your attention to this matter. I look forward to your prompt response.