Unable to Publish App on Facebook - Help Needed
2

Hello everyone,

I am writing to seek assistance with an issue I am encountering while trying to publish a Facebook app I created a few days ago.

In the dashboard, I see the new layout with the list of items under "App Setup and Requirements". I have completed 2 out of 3 steps: - Add and Customize Use Cases - Prepare and Submit App for Review (including completing the App Review, which was not previously required)

The only remaining step is related to publishing: Make sure all requirements are met, then publish your app.

Clicking on this option redirects me to the usual app publishing screen. However, the blue "Publish" button is disabled and unclickable.

I have tried replicating the issue with a previously published app: after removing it from publication, I am no longer able to republish it.

Has anyone else encountered this problem and can help me resolve it?

Additional details:

I have already completed all sections within "App Setup and Requirements". I have not received any error notifications or warnings from Facebook. I have tried clearing my browser cache and using a different browser, but the issue persists.

Thank you in advance for any suggestions or solutions you can provide.

Sincerely,

Raffaele

Raffaele
Asked about 6 months ago
Raghib

I am also facing exact same issue

July 11 at 10:34 AM
Selected Answer
1

I'm relieved to know I'm not the only one experiencing this issue, as Raghib has confirmed. Unfortunately, this isn't the first time I've encountered problems with Facebook integrations. The dashboard is frequently updated, making it difficult to navigate and use its features. Additionally, there are often system-blocking bugs. I've tried seeking help in this community, but to no avail. It's quite frustrating, especially since it's challenging to explain to clients that the issues they're facing stem from a giant like Meta and not my small company.

July 12 at 12:11 AM
Raffaele