Partial Outageshare-external
leads from instagram platform not firing the webhook
2

I've custom webhook getting hits from Facebook leads, everything is working fine only if leads were coming from Facebook platform.

If leads are coming from instagram platform, webhook is NOT firing.

-- subscribed_fields: leadgen Under App Review: leads_retrieval and pages_manage_ads permissions granted App is LIVE

Any idea what is going on?

Mostafa
Asked about 4 months ago
Alessandro

We have the same issue, the latest webhook received from ig was on 2024-07-05. and from that moment we got fb only.

July 23 at 3:04 AM
Furkan

Same issue

July 25 at 4:41 AM